Pricing & Investment — Frequently Asked Questions

Why don’t you display prices publicly?

Our programs are bespoke and tailored to each student’s curriculum, level, and academic goals. Displaying standard prices would not reflect the depth of personalization or the expertise involved. Investment details are shared after a private academic consultation.

How is pricing determined?

Pricing is structured based on:

  • Curriculum and academic level
  • Subject complexity and scope
  • Frequency and duration of sessions
  • Level of academic mentorship required

Each engagement is designed intentionally—no pre-packaged or mass offerings.

Is there a minimum commitment?

Yes. To ensure meaningful progress and academic continuity, we recommend a minimum engagement period. This allows our tutors to plan strategically and deliver measurable outcomes.

Do you offer hourly or pay-per-class options?

We do not offer ad-hoc or drop-in sessions. Our model is built around long-term academic stewardship rather than transactional tutoring.

Are small-group classes more affordable than 1:1 instruction?

Invitation-only small groups are offered at a different investment level; however, admission is selective and based on academic alignment. Details are shared upon application.

Is the consultation or demo session complimentary?

Yes. The initial academic consultation is offered as a courtesy to assess alignment and determine the most suitable engagement.

What does the investment include?

Your investment covers:

  • Access to globally experienced subject specialists
  • Customized academic planning
  • Live, interactive instruction
  • Regular assessments and progress reviews
  • Ongoing academic advisory support
Are there additional charges for exam preparation or assessments?

Specialized exam preparation or extended academic projects (such as IB IAs, EE, or intensive exam cycles) may require a tailored engagement. Any additional scope is discussed transparently in advance.

Do you offer refunds or trial periods?

Due to the bespoke nature of our services and limited capacity, we do not offer trial periods or refunds once an engagement begins. This policy ensures commitment and instructional integrity.

How do payments work?

Payments are structured by engagement period and shared privately after consultation. We offer secure and convenient payment options for international families.

Is financial assistance or discounting available?

We do not discount our services. Our focus is on delivering exceptional quality, personalized attention, and sustained academic outcomes.

How do I begin?

All enrollments start with a private academic consultation.

Refund & Engagement Terms

1. Nature of Engagement

All services are offered as a bespoke academic engagement, designed specifically for each student based on curriculum, level, goals, and availability of specialist educators. As such, our services are not standardized or mass-delivered.

2. Consultation & Enrollment
  • The initial academic consultation is complimentary and non-binding.
  • Enrollment begins only after mutual agreement on scope, structure, and engagement period.
  • Submission of payment constitutes formal acceptance of these terms.
3. Commitment Period
  • All engagements require a minimum commitment period, communicated prior to enrollment.
  • Sessions are planned and reserved in advance for the duration of the engagement.
4. Refund Policy
  • No refunds are issued once an engagement has commenced.
  • This includes unused sessions, partial attendance, or early discontinuation by the client.
  • Payments are non-transferable and non-convertible to other students or services.
  • This policy protects instructional integrity and ensures dedicated tutor allocation.
5. Rescheduling & Cancellations
  • Sessions may be rescheduled with advance notice (timeframe specified at enrollment).
  • Late cancellations or no-shows may be counted as completed sessions.
  • Repeated rescheduling may affect availability or continuation of the engagement.
6. Tutor Assignment
  • While continuity is prioritized, tutor changes may occur due to unforeseen circumstances.
  • Any replacement tutor will be of equivalent qualification and curriculum expertise.
7. Scope of Services
  • Services are limited to the agreed academic scope outlined at enrollment.
  • Additional requirements may require a revised engagement agreement.
8. Outcomes & Guarantees

Academic outcomes depend on multiple factors, including student participation and effort. We do not guarantee specific grades, scores, or admissions results.

9. Conduct & Engagement Integrity

We reserve the right to pause or terminate an engagement if:

  • There is repeated non-attendance or lack of participation
  • There is inappropriate conduct toward tutors or staff
  • Terms of engagement are materially breached

In such cases, fees remain non-refundable.

10. Confidentiality & Privacy

All student information, academic data, and communications are treated as confidential and used solely for educational purposes, in accordance with applicable data protection standards.

11. Modifications

We reserve the right to update these terms periodically. Any material changes will be communicated prior to renewal or new engagement.

12. Governing Law

These terms shall be governed by and interpreted in accordance with the applicable laws of the operating jurisdiction, as communicated at enrollment.